Coronavirus Updates


If you need a Covid-19 test and/or you're experiencing mild/moderate Covid-19 symptoms, please do NOT go to the Emergency Room. HealthSource of Ohio does testing and we can treat your mild/moderate symptoms.

Coronavirus Testing FAQ

Why is testing important?

Testing helps identify those who have COVID-19 so they can stay home (isolate) and not spread the disease to others. Testing helps healthcare professionals understand how many people have COVID-19 within our community. Testing also helps prepare our hospitals for potential COVID-19 admissions and helps our local health departments conduct contact tracing to prevent future spread of the virus.

Who needs to be tested?

If you have symptoms of COVID-19 or have been exposed to someone known to have COVID-19, you can get tested. Exposure is close contact (less than 6 feet), for more than 15 minutes, with someone who has COVID-19 (with or without a mask).

What should I do if I have been exposed?

Stay home for at least 10 days (preferably 14 days) after exposure and maintain social distance (at least 6 feet) from others. Make sure to self-monitor for symptoms for at least 14 days.


Stay home for at least 7 days. On day 6 get tested for Covid. If the results are negative, you stop quarantine. Continue self-monitor for systems for at least 14 days.

Symptoms vary from person to person – they can include a lack of energy, loss of appetite or loss of taste or smell.

If I have a negative test after being exposed, do I still need to stay at home?

Yes! The incubation time for COVID-19 is often several days from exposure to symptom onset. This means it can take days for the symptoms of the disease to develop. A negative test on day 2, 3, or 4 does not mean a person will not develop symptoms on day 11, 12, 13, or even 14. Also, some infected people never develop symptoms. All contacts of a case of COVID-19 need to quarantine at home for at least 10 days (preferably 14 days) without testing and 7 days with a negative test (see above - “What should I do if I have been exposed?”)

If I am an employer, should I let a person who was exposed to COVID-19 return to work if they have a negative test result?

No. A negative test does not mean that a person in quarantine should return to work without staying home for the full 14 days. Symptoms can develop anytime within the 14-day incubation time, so a negative test on day 2, 3, or 4 does not mean a person will not develop symptoms on day 11, 12, 13, or even 14. All contacts of a case of COVID-19 need to quarantine at home for at least 10 days (preferably 14 days) without testing and 7 days with a negative test (see above – “What should I do if I have been exposed?”)

Why do I need to wait 72 hours after exposure to get a test?

This gives the virus enough time to build up in your system enough to show up in a test result.

How often do I need to be tested?

This depends on your symptoms, advice from your primary care doctor, or if a test is required by your employer before returning to work. According to the CDC, there is NO reason to retest within 90 days (3 months) of positive COVID-19 test. Many people can “shed” viral particles that are not infectious for some time.

Do children need to be tested?

Children of any age should be tested if they are experiencing signs and symptoms of COVID-19 or are considered high risk.

How does testing work?

Nasopharyngeal swabbing (nose/ throat) is most widely used. The technician will put a 6-inch cotton swab up both sides of your nose and move it around for about 10-15 seconds. It will not hurt, but it might be uncomfortable. They will send the swab to a lab to test the material from inside your nose and throat.

Will it hurt? What are some tips to prepare for the test?

Come prepared to fill out a form with your personal information and know that collecting the sample may be uncomfortable but will only take a few seconds.

Where can I take a test?

Please contact your primary HealthSource center for testing locations near you.

How do I get my results?

Depending on where you take a test, results may come to you through your patient portal, through the mail, through a phone call or from your primary care clinician. After your sample is taken, it is important to ask how your test site communicates results.

When will I receive results?

Results can usually be obtained in less than a week, but if the testing lab has received a very large number of samples to test, it can be delayed beyond a week.

Click here for the different types of tests for COVID-19*?

What happens if I receive a negative result?

A negative result means that the virus that causes COVID-19 was not found in your sample. In the early or late stages of infection, it is possible that a low concentration of the virus will not be detected. Even with a negative result it is important to wear a mask in public, avoid close contact indoors with individuals outside your home and wash your hands frequently. If you receive negative results and are still under quarantine because you were a close contact to a confirmed case, you must remain in quarantine for the entire 7 days. You can become infectious at any time during the 14 days from the last day of exposure.

What happens if I receive a positive result?

You may be contacted by your health care provider or by your local public health department. It is important to communicate with public health. Their job is to help prevent the spread of the virus. Public Health will ask you about who you were around and where you went so that they can identify others at risk of getting COVID-19. They will never ask you for sensitive personal information such as bank information or passwords. If you receive a call from a local health department- please tell the truth - you can directly impact the safety of your community and of your loved ones.

Depending on your local health department’s capacity – contact tracing may take time. It is important to stay home so you do not get others sick if you receive a positive result. All contacts of a case of COVID-19 need to quarantine at home for at least 10 days (preferably 14 days) without testing and 7 days with a negative test. (see above - “What should I do if I have been exposed?”)

Where can I find more information on COVID-19?

Check your local health department website for additional details in your area.

We’re Open. We’re Safe.

As our communities begin to “reopen” in a phased approach, it is important to understand and feel confident that one of the safest places to be is in a healthcare setting. At HealthSource of Ohio, we are prepared and ready to provide care for you and your family in a safe, sanitized environment.

Here are a few things we want patients to know prior to making an appointment and coming into your HealthSource center:

  • There will be a limited number of in-person patient appointments per day to minimize risk and to comply with social distancing guidelines.
  • Telehealth or video visits may be offered to you.
  • Patients who will physically be seen in our centers will be taken to an exam room directly after screening—no waiting rooms.
  • All patients will be screened prior to appointment.
  • All staff will wear surgical masks during all patient encounters.
  • Patients must wear a mask the entire time while in the office. We will provide you with a mask if you do not have one. Cloth masks are acceptable.
  • Prior to your appointment, you may receive instructions from your center regarding arriving and checking-in for your appointment in a safe, efficient manner.
  • Only the patient will be allowed in the office, no family members, except for children or patients who require a caretaker.
  • We are performing careful hand washing and extra cleaning precautions to make sure the office is safe and sanitized.
  • We remain committed to providing you with quality health care. We are here for you.

Reminder for HealthSource Patients:

Important Reminder:

Please limit guests that are coming into our HealthSource offices. The guidelines are:

Adult patients – NO guests in the waiting room or exam room – ask guests to wait in their car

Peds patients – ONE parent per patient – ask all other guests to wait in their car

ALL patients and staff MUST wear masks. Thank you for your cooperation!